Legal Notice

1. PURPOSE AND ACCEPTANCE

The website www.visitsantiagodelteide.com provides services whose primary purpose is to enable contact between users and the organisation, whether to contact us, respond to your request, manage your complaint, or exercise your data protection rights.

Browsing the website www.visitsantiagodelteide.com attributes the status of user thereof and implies full and unreserved acceptance of each and every one of the provisions included in this Legal Notice, which may be subject to change.

The user undertakes to make proper use of the website in accordance with the law, good faith, public order, traffic usage and this Legal Notice. The User shall be liable to the ILUSTRE AYUNTAMIENTO DE LA VILLA HISTÓRICA DE SANTIAGO DEL TEIDE and to third parties for any damages that may be caused as a result of breaching this obligation.

2. OWNERSHIP OF THE WEBSITE AND IDENTIFICATION OF THE INFORMATION SOCIETY SERVICE PROVIDER

Address:	C. la Placeta, 10, 38690 Santiago del Teide, Santa Cruz de Tenerife
Email:	ayuntamiento@santiagodelteide.es
Telephone:	922863127
Website hosted by:	Combell NV

3. GENERAL TERMS AND CONDITIONS OF ACCESS AND USE

The website and its services are freely accessible and free of charge, although the use of certain areas or services is subject to the completion of data collection forms. Only persons aged 18 or over may provide data via our website, and minors under the age of 14 may not provide such data without the consent of their parents or guardians.

The User guarantees the authenticity and accuracy of all data communicated to the ILUSTRE AYUNTAMIENTO DE LA VILLA HISTÓRICA DE SANTIAGO DEL TEIDE and shall be solely responsible for any false or inaccurate statements made. www.visitsantiagodelteide.com has the following types of users:

Users who have not contacted the ILUSTRE AYUNTAMIENTO DE LA VILLA HISTÓRICA DE SANTIAGO DEL TEIDE, but from whom data is collected: Data provided by cookies.
Users who provide data in any of the available forms: The personal data requested by the ILUSTRE AYUNTAMIENTO DE LA VILLA HISTÓRICA DE SANTIAGO DEL TEIDE includes the name and email address provided by the user when filling in the forms.

3.1 Rules and prohibitions of use for users of our services

The User expressly agrees to make appropriate use of the content and services offered and not to use them for:

Disseminating criminal, violent, pornographic, racist, xenophobic, offensive content, content that advocates terrorism or, in general, content that is contrary to the law or public order.
Introducing computer viruses into the network or performing actions that may alter, damage, interrupt or generate errors or damage to electronic documents, data or physical and logical systems belonging to the ILUSTRE AYUNTAMIENTO DE LA VILLA HISTÓRICA DE SANTIAGO DEL TEIDE or third parties; as well as hindering other Users’ access to the website and its services.
Attempting to access restricted areas of the computer systems of the ILUSTRE AYUNTAMIENTO DE LA VILLA HISTÓRICA DE SANTIAGO DEL TEIDE or third parties and, where applicable, extracting information.
Infringing intellectual or industrial property rights, as well as violating the confidentiality of information belonging to the ILUSTRE AYUNTAMIENTO DE LA VILLA HISTÓRICA DE SANTIAGO DEL TEIDE or third parties.
Impersonating another User, public administrations or a third party.
Reproducing, copying, distributing, making available or in any other way publicly communicating, transforming or modifying the Content, unless you have the authorisation of the owner of the corresponding rights or it is legally permitted.

Collecting data for advertising purposes and sending advertising of any kind and communications for sales or other commercial purposes without your prior request or consent.

3.2. Procedure in the event of illegal activities

In the event that any user or third party considers that there are facts or circumstances that reveal the unlawful nature of the use of any content and/or the performance of any activity on the web pages included or accessible through the website, they must send a notification to the ILUSTRE AYUNTAMIENTO DE LA VILLA HISTÓRICA DE SANTIAGO DEL TEIDE, duly identifying themselves, specifying the alleged infringements and expressly stating under their responsibility that the information provided in the notification is accurate.

4. PRIVACY POLICY

Users can consult how the ILUSTRE AYUNTAMIENTO DE LA VILLA HISTÓRICA DE SANTIAGO DEL TEIDE uses their data and the security measures implemented at the following link: “Privacy Policy.”

5. COOKIE POLICY

ILUSTRE AYUNTAMIENTO DE LA VILLA HISTÓRICA DE SANTIAGO DEL TEIDE installs cookies on the user’s computer. To learn more about cookies on our website, please visit the following link: “cookie policy”.

6. NOTIFICATIONS

All notifications and communications between users and the ILUSTRE AYUNTAMIENTO DE LA VILLA HISTÓRICA DE SANTIAGO DEL TEIDE shall be considered effective, for all purposes, when made by post, email or telephone communication. Users should contact the ILUSTRE AYUNTAMIENTO DE LA VILLA HISTÓRICA DE SANTIAGO DEL TEIDE by:

Send by post to the following address: ILUSTRE AYUNTAMIENTO DE LA VILLA HISTÓRICA DE SANTIAGO DEL TEIDE – C. la Placeta, 10, 38690 Santiago del Teide, Santa Cruz de Tenerife.
Send by email to the following address: ayuntamiento@santiagodelteide.es

7. INDUSTRIAL PROPERTY AND INTELLECTUAL PROPERTY

All content on the website, such as text, photographs, graphics, images, icons, technology, software, as well as its graphic design and source codes, constitute a work owned by the ILUSTRE AYUNTAMIENTO DE LA VILLA HISTÓRICA DE SANTIAGO DEL TEIDE, and none of the exploitation rights over them may be understood to be transferred to the User beyond what is strictly necessary for the correct use of the Website.

In short, users who access this website may view the content and, where appropriate, make authorised private copies provided that the reproduced elements are not subsequently transferred to third parties, installed on servers connected to networks, or exploited in any way, and solely and exclusively while the service is in force.

Likewise, all trademarks, trade names or distinctive signs of any kind that appear on the website are the property of the ILUSTRE AYUNTAMIENTO DE LA VILLA HISTÓRICA DE SANTIAGO DEL TEIDE, without it being understood that the use or access to the same attributes to the User any rights over them.

The distribution, modification, transfer or public communication of the contents and any other act that has not been expressly authorised by the ILUSTRE AYUNTAMIENTO DE LA VILLA HISTÓRICA DE SANTIAGO DEL TEIDE is prohibited. In the event of non-compliance, the ILUSTRE AYUNTAMIENTO DE LA VILLA HISTÓRICA DE SANTIAGO DEL TEIDE will take the appropriate legal measures.

8. DISCLAIMER AND MODIFICATION OF THIS LEGAL NOTICE

The website www.visitsantiagodelteide.com uses information security techniques such as firewalls, access control procedures and cryptographic mechanisms, all with the aim of preventing unauthorised access to data and ensuring its confidentiality.

The information published on this website is provided solely and exclusively for informational purposes. The ILUSTRE AYUNTAMIENTO DE LA VILLA HISTÓRICA DE SANTIAGO DEL TEIDE reserves the right to remove or suspend its publication, in whole or in part, and to modify the structure and content of this website without prior notice, and may even limit or deny access to such information. ILUSTRE AYUNTAMIENTO DE LA VILLA HISTÓRICA DE SANTIAGO DEL TEIDE endeavours to maintain the quality and accuracy of this information and to avoid and minimise any errors, but the ILUSTRE AYUNTAMIENTO DE LA VILLA HISTÓRICA DE SANTIAGO DEL TEIDE shall not be liable for any damages or losses caused by decisions made on the basis of the information provided; nor for any inaccuracies, omissions or errors contained therein, nor for any problems arising from the use of this website or any other external connection; nor for any damage and/or harm to the user’s software or hardware arising from access to this website.

Users expressly agree that the ILUSTRE AYUNTAMIENTO DE LA VILLA HISTÓRICA DE SANTIAGO DEL TEIDE shall not be liable for any unauthorised access or alteration of their transmissions or data, any material or data sent or received or not sent or received, or any transaction carried out through its website.

ILUSTRE AYUNTAMIENTO DE LA VILLA HISTÓRICA DE SANTIAGO DEL TEIDE reserves the right to modify this legal notice unilaterally and without prior notice in the terms and conditions it deems appropriate, with the sole obligation of informing the user of the modifications made through www.visitsantiagodelteide.com.

9. PARTIAL NULLITY

If any of these clauses is declared null and void by a final decision issued by a competent authority, the remaining terms and conditions shall remain in force and shall not be affected by said declaration of nullity.

10. APPLICABLE LAW AND COMPETENT COURTS

This website is subject to the provisions of Spanish law and applicable European regulations.

Any dispute arising from or related to the use of the website or these products shall be subject to the non-exclusive jurisdiction of the Spanish courts and tribunals of the province of Santa Cruz de Tenerife.

In the case of an end consumer, nothing in this clause shall affect the rights recognised by current legislation, and they may choose to file a claim to assert their rights in relation to these Terms and Conditions before the judge or courts corresponding to their place of residence.

Date: 04/08/2025

Version: V.1.0